Securus Technologies is a technology company that provides products and services to law enforcement agencies and correctional facilities. They were founded in 1986 and the company is headquartered in Dallas, Texas with additional offices in Carrollton and Allen, Texas as well as a call center in Atlanta, Georgia. They are the leading provider of correctional facilities technology in the nation with over 2,600 facilities under contract across the nation. They also have contracts with correctional facilities in Canada and Mexico.
It was in 2004 that Securus Technologies was formed as the result of a merger between two leading prison facility technology companies, T-Netix and Evercom. The company is led by Richard, or Rick, Smith who has been the Chief Executive Officer of the company since June 2008. Securus Technologies is a privately held company with one of their biggest technologies being phone monitoring of calls between the people in prison and the outside world. They also have technology that can ferret out contraband cell phones that are being used by inmates in the correctional facility.
Rick Smith has said that his company on average releases one new technology every week that is being used by law enforcement and correctional facilities to protect the public from crime. Securus Technologies receives a lot of feedback from their clients on how these technological tools and services are being used with the vast majority saying that they find these indispensable.
In a recent release of customer comments, several commented on how the tools and services of Securus Technologies have led to preventing and solving crimes. One letter describes how their tools led to the discovery of a large contraband trade going on at one correctional facility that included cell phones, alcohol, and drugs that were being used by a number of inmates.