Securus Technologies has opened a call center that deals with a high volume of calls – approximately 25 million call them with questions on a regular basis. At this center, the staff is experienced and trained, and they provide information that is necessary to all of these people. In order to have this ability, the company worked diligently with the Better Business Bureau.
As they strove for success with the BBB, they were pleased that they reached the highest rating, which is an A+. In order to achieve this extraordinary honor, they have to meet several requirements. Some of them were privacy, trust, integrity and honesty. The pride that they feel is evident, because it is difficult to reach the highest rating with the BBB.
They have also been recognized as the largest facility provider. They deal with the public’s safety on a regular basis, and this is a very important and serious matter.
Securus Technologies deals with both the criminal and civil sides of justice. Because of their expertise and recognition in their field, the government contracts them to service their facilities. The company deals with approximately 1,2 million inmates every year, and they handle a variety of public safety issues. Known all over the world, and servicing North America, Securus Technologies is the leader in its field. They are moving forward on a steady basis, creating new and innovative ways to keep the public safe on a weekly basis. They will see great success in the future.